top of page
Nude, tan background aesthetic

Jessica Greaux

digital media marketer

social media marketer

web developer

photographer

Education

Florida International University

B.S. Advertising | December 2016


Involvement

American Marketing Association FIU Campus Chapter (2015 - 2016)

V.P. of FIU Photography Club (2016)

Marketing Coordinator of Habitat for Humanity FIU Campus Chapter (2016)

Marketing Director of Caribbean Students Association at FIU (2016)

professional Experience

August 2021 - Present

March 2020 - August 2021

September 2019- February 2020

January 2019- August 2019

October 2017 - January 2019

Freelancing 

Inktel Contact Center Solutions - Sephora, Mirimar, FL

Client Services Representative

​

Responsible for daily communication with clients to resolve order issues, assist clients in making a purchase and provided personal shopper experience. 

  • Engaged with clients through email before promotion to chat 

  • Managed 4+ live chat conversations at once to resolve issues

  • Resolved order issues for online purchases providing ideal solutions for clients

  • Assisted clients as a personal shopper to find products to reduce their concerns

  • Managed international client accounts for customers in varying regions to ensure they were up to date

Cardone Capital, Aventura, FL

Social Media Marketing Manager

​

Responsible for real estate advertising across 3 social platforms, original content creation and design, lead generation and increased engagement.

  • Increased engagement and lead generation through social media marketing 

  • Created original content with Adobe Photoshop to advertise company

  • Utilized Adobe Premiere Pro to edit video content for marketing campaigns

  • Managed all social interactions to monitor/filter multi-platform brand feedback

  • Managed and scheduled weekly content meetings to ensure remaining on brand

CeClasses.com, Davie, FL

Social Media Marketing Manager

​

Managed advertising across 4 social platforms with a total of 8 accounts, creating original content and media, increasing engagement and overall lead generation.

  • Developed 6-10 original content pieces daily to enhance company’s brand

  • Updated the company’s website content and information through WordPress 

  • Scheduled weekly content through HootSuite to increase lead generation

  • Created weekly newsletters with Ontraport informing clients of upcoming/ongoing activities

  • Monitored social interactions to provide customer support and resolve issues

  • Oversaw 8 social accounts for 2 company sections engaging various audiences

BPI Sports, Hollywood, Fl

Social Media Coordinator

​

Coordinate popular influencers for local photo-shoots, events etc., recruit new influencers for BPI campaigns and maintain social media posts and engagement. 

  • Audited and recruited local/regional social media influencers for marketing

  • Developed sound weekly social media posting plans for a broad demographic

  • Increased multi-platform engagement with related social posts 

  • Monitored platform interaction providing customer support and sale generation

  • Oversaw social engagement to maintain a positive outlook of the overall brand

  • Managed ambassadors through Zendesk and developed new marketing apparel

  • Ensured updated stock for current demo-representatives and referred new ones

  • Collaborated with the video/photography team to organize local photo-shoots for creating original content

bottom of page